FAQ

Our bookshelf lanterns are decorative accent lights designed to add atmosphere. They are not intended to replace a task or reading lamp.

Power requirements vary by model. Check the specific product page for the battery type, quantity, and whether batteries are included before ordering. Do not use the battery requirements of one lantern for a different model.

Our bookshelf lanterns require only simple assembly before use. Follow the supplied instructions and check the dimensions and installation details on the product page. Bookend-style panels and freestanding designs have different space requirements; allow room for the bracket and hanging light where applicable.

Use the switch or control specified for your model and follow the included instructions. Controls and battery compartments can differ between designs.

Keep button batteries and small parts away from children and pets. Follow the battery compartment markings and the instructions supplied with your model. If a battery is swallowed or suspected to have been swallowed, seek immediate medical help.

DIY products are kits for you to assemble, not finished display pieces. Product photographs show the intended finished result. Check the product page for the included parts and any items you need to supply.

Compare the assembly level, piece count, and estimated build time on each product page. Choose a project that suits your experience and available time. Build-time estimates are guides and vary with your pace.

Contents vary by kit. Check the included-items list and product specifications for each item. A dust cover, music box, batteries, or other accessories shown in photographs are included only when explicitly listed for the option you select. Contact us before ordering if anything is unclear.

Power supplies and controls differ by kit: some use batteries, while others use USB power. Lighting, music, and moving mechanisms are model-specific. Follow the product specifications and supplied instructions rather than the lantern guidance above.

Email info@nookspirit.com with your order number, the part number from the instructions, and clear photos where possible. If you find a missing or damaged part during assembly or installation, we will send you a replacement free of charge, with no shipping fee. This applies to all NookSpirit products, including DIY kits, lamps and decor.

Follow the age guidance and safety instructions for the specific kit. DIY kits may contain small parts and may require tools or adhesive. Do not assume every kit is suitable for young children.

If you find a missing or damaged part during assembly or installation, we will send you a replacement free of charge, with no shipping fee. This applies to all NookSpirit products, including DIY kits, lamps and decor. Email info@nookspirit.com with your order number, product name and part details.

We ship to the United States, United Kingdom, Germany, France, Italy, Spain, Australia, Japan, and Canada. See our Shipping Policy for address restrictions and details.

Please see our Shipping Policy for current processing and delivery estimates. Processing takes place before dispatch; transit starts after dispatch. Delivery estimates are not guarantees.

After dispatch, we email your tracking information. Tracking may take up to 48 hours to update. If you need help, contact us with your order number.

You may request a return within 30 days of delivery, subject to our Return & Refund Policy. Change-of-mind returns must meet the stated condition requirements, including unused and unassembled where applicable. See the policy for return costs, damaged items, and refund timing.

We currently accept PayPal. Please review our Payment Policy for currency, payment processing, and refund information.

You may request cancellation of unshipped items in your order at any time before those items are shipped. There is no 24-hour cancellation limit. For orders shipped in separate packages, this applies only to the items that have not yet shipped.

To submit a self-service cancellation request, sign in to your customer account using the email address used at checkout, open the relevant order, and use the cancellation option for the unshipped items. You can also access your order through the order-status link in your confirmation email. We will review your request and notify you when the cancellation is confirmed; submitting a request does not by itself confirm cancellation or a refund.

If you cannot access the self-service option, contact info@nookspirit.com with your order number. Once an item has shipped, please follow our Return & Refund Policy. Any payment collected for successfully canceled items will be refunded to the original payment method. Your payment provider may require additional time to post the refund. This does not limit any mandatory consumer rights.