Privacy policy

Privacy Policy

Last updated: August 23, 2026

Overview

NookSpirit operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (collectively, the “Services”).

NookSpirit is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how NookSpirit collects, uses, processes, and discloses your personal information when you visit, access, or use the Services; make a purchase or other transaction through the Services; or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, use, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and the collection, use, processing, and disclosure of your personal information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person.

Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably identify or be linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this information:

  • Contact information, including your name, mailing address, billing address, shipping address, telephone number, and email address.
  • Financial and payment information, including payment card information, credit or debit card details, financial account information, transaction details, form of payment, payment confirmation, and other payment-related information.
  • Account information, including your username, password, security questions, preferences, and account settings.
  • Transaction and shopping information, including products you view, place in your cart, add to a wishlist, purchase, return, exchange, or cancel, as well as information about your previous transactions.
  • Communications with us, including information you provide when you contact us, submit a request, respond to a survey, post a review, or send a customer-support inquiry.
  • Device and technical information, including information about your device, browser, operating system, network connection, IP address, cookie identifiers, and other unique identifiers.
  • Usage information, including information about how and when you access, interact with, or navigate the Services.

The categories of personal information we collect depend on the Services you use and the information you choose to provide. If you do not provide certain information, we may not be able to provide some products, features, or Services to you.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, place an order, submit a form, contact us, or otherwise provide personal information to us.
  • Automatically through the Services, including from your device when you visit or use our website, products, or Services and through cookies, pixels, local storage, and similar technologies.
  • From Shopify and our service providers, including when they provide ecommerce, hosting, payment-processing, analytics, advertising, fulfillment, customer-support, fraud-prevention, or other services on our behalf.
  • From business partners and other third parties, including marketing partners, advertising partners, social media platforms, and other third parties, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use your personal information to provide the Services and perform our contractual obligations to you, including to:

  • Process payments and transactions;
  • Accept, process, fulfill, and deliver orders;
  • Process returns, exchanges, cancellations, and refunds;
  • Create, maintain, and manage your customer account;
  • Remember your preferences and products that interest you;
  • Send notifications relating to your account or transactions;
  • Arrange shipping and order fulfillment;
  • Enable you to submit reviews or other content;
  • Provide customer service and respond to requests;
  • Recommend products based on your purchases or activity; and
  • Personalize, analyze, maintain, and improve the Services.

Marketing and Advertising

We may use your personal information for marketing, advertising, and promotional purposes, including to:

  • Send marketing or promotional communications by email, text message, or postal mail, where permitted by law;
  • Display advertisements for products or Services on our website or on other websites and platforms;
  • Personalize advertising based on products you viewed, purchased, or added to your cart and other activity involving the Services; and
  • Measure and improve the effectiveness of our marketing and advertising.

Depending on where you live, you may have the right to opt out of the sale or sharing of personal information or its use for targeted advertising. You may submit an opt-out request through our Data Sharing Opt-Out page .

Security and Fraud Prevention

We use your personal information to authenticate and protect your account, provide a secure payment and shopping experience, detect and prevent fraud, investigate potentially illegal, unsafe, or malicious activity, protect public safety, and secure the Services.

If you create an account, you are responsible for keeping your login credentials secure. You should not share your username, password, or other account-access information with another person.

Please notify us promptly if you believe that your account or personal information has been accessed or used without authorization.

Communicating with You

We use your personal information to communicate with you, provide customer support, respond to questions or requests, send order and account notifications, provide effective Services, and maintain our business relationship with you.

Legal and Compliance Purposes

We may use personal information to comply with applicable laws and valid legal processes, including to:

  • Respond to requests from courts, law enforcement, or government agencies;
  • Comply with subpoenas, warrants, court orders, and similar requests;
  • Investigate or participate in civil discovery or legal proceedings;
  • Establish, exercise, or defend legal claims;
  • Enforce our Terms of Service and other policies; and
  • Investigate suspected violations of our terms, policies, or applicable law.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate business purposes and as otherwise described in this Privacy Policy.

These circumstances may include disclosure:

  • To Shopify, vendors, and service providers that perform services on our behalf, including ecommerce hosting, information technology management, payment processing, fraud prevention, data analytics, customer support, cloud storage, order fulfillment, and shipping.
  • To business and marketing partners that help us provide marketing services, measure advertising, or show you advertisements.
  • At your direction or with your consent, including when you request that we disclose information to ship products, complete a transaction, connect an account, or enable a social media feature, integration, or widget.
  • To our affiliates or corporate group, where applicable, for legitimate business, administrative, operational, or compliance purposes.
  • In connection with a business transaction, such as a merger, acquisition, financing, reorganization, sale of assets, insolvency, or bankruptcy.
  • For legal, safety, and compliance purposes, including to comply with applicable legal obligations, respond to subpoenas, warrants, court orders, or similar requests, enforce our terms and policies, or protect the Services, our rights, or the rights and safety of our customers, users, and others.

We may use Shopify services to support personalized advertising based on your online activity involving different merchants, websites, or services. Depending on where you live, this activity may be considered “selling” or “sharing” personal information or processing personal information for targeted advertising under applicable privacy laws.

You may opt out of these uses through our Data Sharing Opt-Out page .

Relationship with Shopify

The Services are hosted and powered by Shopify. Shopify collects and processes personal information concerning your access to and use of the Services in order to host, operate, provide, protect, personalize, and improve the Services.

Information you submit through the Services may be transmitted to and shared with Shopify and other service providers. These parties may be located in countries other than the country in which you reside.

To help protect, grow, personalize, and improve our business, we may use certain enhanced Shopify features that incorporate information obtained from your interactions with our store, other Shopify merchants, and Shopify.

In connection with these enhanced features, Shopify may use personal information collected through your interactions with our store, other merchants, and Shopify. For certain processing activities, Shopify may be responsible for processing your personal information and responding to requests relating to that processing.

To learn more about Shopify’s privacy practices, manage how Shopify uses your personal information, request access to or deletion of information held by Shopify, or limit Shopify’s use or sharing of information for advertising, visit:

Shopify Privacy Controls

Please note that in some circumstances Shopify acts as a processor or service provider on behalf of Shopify merchants. In those circumstances, Shopify may direct you to submit your request to the applicable merchant, including NookSpirit.

Cookies and Similar Technologies

We, Shopify, and our service providers may use cookies, pixels, local storage, software development kits, and similar technologies to operate the Services, remember your preferences, understand how you use the Services, protect against fraud, measure performance, and provide or measure advertising.

Some privacy choices apply only to the browser or device through which the choice is submitted and may be limited to cookie-based practices. If you clear your cookies or use another browser or device, you may need to submit your preference again.

You may also manage certain Shopify-related cookie and advertising choices through:

Shopify Privacy Controls

Blocking or disabling certain cookies may prevent some features of the Services from operating properly.

Third-Party Websites and Links

The Services may contain links to websites, applications, social media platforms, or other online services operated by third parties.

If you follow a link to a service that is not affiliated with or controlled by NookSpirit, you should review that third party’s privacy policy, security practices, and terms and conditions.

We do not control and are not responsible for the privacy, security, availability, content, accuracy, completeness, or reliability of third-party websites, applications, or services.

Information you provide through public or semi-public areas, including information shared through third-party social networking platforms, may be visible to other users and may be used by those users or third parties without restriction.

Our inclusion of a third-party link does not, by itself, imply our endorsement of the third party, its content, its services, or its privacy and security practices.

Children’s Personal Information

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction of residence.

If you are the parent or legal guardian of a child who has provided personal information to us, you may contact us using the contact information below to request deletion of that information.

As of the “Last updated” date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms are defined under applicable privacy law, the personal information of individuals under 16 years of age.

Security of Your Personal Information

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. However, no security measure, system, network, storage method, or transmission is completely secure or impenetrable, and we cannot guarantee absolute or perfect security.

Information sent to us may not be secure while in transit. You should not use unsecured channels to communicate sensitive or confidential information to us.

You are responsible for maintaining the confidentiality of your account credentials and for promptly notifying us if you suspect unauthorized access to your account.

Retention of Your Personal Information

The length of time we retain personal information depends on the purpose for which it was collected, the nature of the information, and applicable legal requirements.

For example, we may retain personal information for as long as necessary to:

  • Maintain and administer your account;
  • Provide products and Services to you;
  • Complete and document transactions;
  • Process returns, refunds, disputes, or chargebacks;
  • Comply with tax, accounting, recordkeeping, and other legal obligations;
  • Resolve disputes;
  • Prevent fraud and protect the Services; and
  • Enforce our agreements, terms, and policies.

We may retain some information after you close your account or request deletion where retention is required or permitted by applicable law.

Your Privacy Rights and Choices

Depending on where you live, you may have some or all of the rights described below. These rights are not absolute, may apply only in certain circumstances, and may be subject to exceptions under applicable law.

Right to Access or Know

You may have the right to request access to or information about the personal information we maintain about you, including the categories or specific pieces of information we have collected.

Right to Delete

You may have the right to request that we delete personal information we maintain about you, subject to applicable legal exceptions.

Right to Correct

You may have the right to request that we correct inaccurate personal information we maintain about you.

Right to Data Portability

You may have the right to receive a copy of certain personal information in a portable and, where technically feasible, readily usable format. In certain circumstances, you may also request that we transfer the information to another organization.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on where you live, you may have the right to opt out of the “sale” or “sharing” of your personal information or the processing of personal information for targeted advertising, as those terms are defined under applicable privacy laws.

You may exercise this right through:

NookSpirit Data Sharing Opt-Out

For personal information processed by Shopify for its own applicable purposes, you may also manage your choices through:

Shopify Privacy Controls

Global Privacy Control

If you visit our website with a supported Global Privacy Control (“GPC”) opt-out preference signal enabled, we will treat the signal as a request to opt out of the sale or sharing of personal information and targeted advertising for the browser and device sending the signal, as required by applicable law.

A browser-based opt-out choice generally applies only to the current browser and device and may be limited to cookie-based practices. If cookies are cleared, the browser settings are changed, or you use another browser or device, you may need to enable or submit the opt-out preference again.

If Shopify is able to associate the device sending the signal with a Shopify account, Shopify may also apply the opt-out request to the applicable account.

To learn more about Global Privacy Control and how to enable it, visit:

Global Privacy Control

Other than Global Privacy Control or another signal that we are legally required to recognize, we do not currently respond to browser-based “Do Not Track” signals.

Managing Marketing Communications

We may send you promotional emails where permitted by law. You may opt out of promotional emails at any time by selecting the unsubscribe link included in those emails.

If you opt out of promotional communications, we may continue to send non-promotional messages, such as communications concerning your account, orders, transactions, security, legal notices, or customer-service requests.

Additional Rights for the EEA and United Kingdom

If you reside in the European Economic Area or United Kingdom, and subject to the exceptions and limitations provided by applicable law, you may have the following rights in addition to the rights described above:

Right to Object to Processing

You may have the right to object to our processing of personal information for certain purposes, including processing based on legitimate interests and processing for direct marketing.

Right to Restrict Processing

You may have the right to request that we stop or restrict our processing of your personal information in certain circumstances.

Right to Withdraw Consent

Where we rely on your consent to process personal information, you may withdraw that consent at any time.

Withdrawal of consent will not affect the lawfulness of processing performed before the withdrawal.

How to Exercise Your Privacy Rights

You may exercise your rights using the options indicated through the Services or by contacting us using the contact information provided below.

For requests relating to personal information processed by Shopify for Shopify’s applicable purposes, you may use:

Shopify Privacy Controls

We will not unlawfully discriminate against you for exercising a privacy right.

We may need to verify your identity before processing a request, as permitted or required by applicable law. The information required for verification will depend on the nature of your request and the sensitivity of the information involved.

Where permitted by law, you may designate an authorized agent to submit a request on your behalf. Before accepting a request from an authorized agent, we may require:

  • Proof that you authorized the agent to act on your behalf;
  • Verification of the agent’s identity and authority; and
  • Direct verification of your identity or confirmation of the request.

We will respond to verified requests within the period required by applicable law.

Complaints and Appeals

If you have a complaint about how we collect, use, process, or disclose your personal information, please contact us using the contact information below.

Depending on where you live, you may have the right to appeal our decision concerning a privacy request. You may submit an appeal by contacting us and clearly identifying your communication as a “Privacy Request Appeal.”

You may also have the right to lodge a complaint with the applicable data protection or privacy authority in your jurisdiction.

If you are located in the European Economic Area or United Kingdom, you may lodge a complaint with the data protection supervisory authority responsible for your country or region.

International Transfers

We, Shopify, and our service providers may transfer, store, and process your personal information outside the country in which you reside.

The privacy and data protection laws of the destination country may differ from those of your jurisdiction.

Where required, transfers of personal information outside the European Economic Area or United Kingdom will be based on recognized transfer mechanisms, such as:

  • The European Commission’s Standard Contractual Clauses;
  • Applicable United Kingdom international data-transfer agreements or addenda;
  • An applicable adequacy decision; or
  • Another transfer mechanism permitted by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our privacy practices, the Services, or applicable operational, legal, or regulatory requirements.

When we revise this Privacy Policy, we will post the revised version on this website and update the “Last updated” date at the beginning of the policy.

We will provide additional notice or obtain consent where required by applicable law.

Contact Information

If you have questions about our privacy practices or this Privacy Policy, if you would like to exercise an available privacy right, or if you would like to appeal a decision concerning a privacy request, you may contact us using the following information:

Trading name: NookSpirit
Legal business name: NookSpirit
Email: info@nookspirit.com
Contact page: https://nookspirit.com/pages/contact

Mailing address:
NookSpirit
1500 N Grant St., Ste. C
Denver, CO 80203
United States

For purposes of applicable data protection laws, NookSpirit is the data controller of personal information for which NookSpirit determines the purposes and means of processing.

Shopify or another third party may act as a separate controller for certain processing activities, as described in this Privacy Policy and the applicable third party’s privacy notice.

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